Virus and Malware Protection

If you have a computer or network that accesses the internet, no matter how small, then you should have some form of antivirus protection. But what are Malware and Viruses?

Malware (short for malicious software) is software designed to infiltrate or damage a computer without your consent. Malware includes computer viruses, worms, trojan horses, spyware, scareware and more. It can be present on websites and emails, or hidden in downloadable files, photos, videos, freeware or shareware. (However, it should be noted that most websites, shareware or freeware applications do not come with malware.) The best way to avoid getting infected is to run a good anti-virus protection program, do periodic scans for spyware, avoid clicking on suspicous email links or websites. But scammers are sneaky: sometimes malware is cleverly disguised as an email from a colleague, or a useful website. Even the most cautious of web-surfers will likely pick up an infection at some point.

Virus: Malware programs that can reproduce itself and infect other computers.

Spyware: It surreptitiously monitors and collects information about you, your computer and/or your browsing habits without your consent — usually for advertising purposes. It can also gather information from your address book, and even your passwords and credit card numbers. Unlike viruses and worms, spyware does not usually self-replicate.

Scareware: You're surfing the net and suddenly an official-looking screen pops up warning you there is a problem on your computer, such as: "Your computer may be infected with harmful spyware programs. Immediate removal is required. To scan, click 'Yes'". You're not sure if it's real or not, so what do you do? Be careful, this might be scareware. If there's any doubt, you can close your browser immediately by pressing ALT+F4 (Mac users: press Command/Apple+Q) This will prevent any scareware from loading.

As part of our Monitoring and Managed IT services, we include in the monthly subscription Trend Micro virus proection for both servers and workstations. Even without utilising our monitoring services, we can arrange installation of antivirus software onto your servers and/or workstations and ensure that they are always up-to-date.